Questions, answered

No. We're a document-preparation service — think of a tax-filing tool, but for insurance appeals. We prepare and inform; you remain the author and sender of your appeal. For complex cases or large sums, we'll point you to an attorney.

Your uploaded letter is read once to pull out the key facts, then the original file is deleted. We keep only the anonymized case details needed to build your appeal — never tied to your name in our records.

Whether your denial is worth appealing, the win-rate band for your denial code from published public data, the dollars at stake, your filing deadline, and how many days you have left — all before you pay anything.

A formal, fact-checked appeal letter that cites your own policy pages, filing instructions tailored to your plan type and state, and a deadline tracker with a next-step playbook — one flat fee, no subscription.

Never. No honest service can. We show the historical odds for denials like yours and stand behind the quality of the letter — but the insurer's decision is theirs. If the letter has wrong facts or a wrong deadline, we refund you immediately.

Your next round is on us. If your first appeal is denied, we prepare your second-level appeal and external-review request at no extra charge — and external reviews often have even better odds than the first appeal.

Employer (ERISA), individual and marketplace, Medicare Advantage, and Medicaid managed care, with rules that adjust by plan type and state. Not sure which you have? We'll help you figure it out during intake.